iLogix Labs

Privacy Policy

This starter Privacy Policy explains how iLogix Labs, operated by iLogix Digital in Noida, India, handles personal information. It applies to this website and enquiries about our AI voice, chat and booking products.

Information we collect

If you email, call or book a meeting with us, we may receive your name, contact details, business information and the information you choose to share. AI demo conversations may be recorded and transcribed, including names, phone numbers and other details shared during the conversation. Please do not share sensitive personal, financial or medical information in a demo.

How we use information

We use information to respond to enquiries, arrange meetings, understand your requirements, provide and improve our services, and meet legal obligations. Demo recordings and transcripts may be used to evaluate agent quality, investigate issues and improve the service. We will provide an appropriate notice before recording where required.

Sharing and service providers

We may share necessary information with providers that help deliver communications, AI processing, hosting or appointment booking. We do not sell personal information. We may disclose information when required by law. Booking a call opens Cal.com, which handles booking information under its own privacy policy.

Retention and security

We keep information only for as long as needed for the purposes described above or applicable legal requirements. We use reasonable safeguards to protect it, but no system can guarantee absolute security.

Your choices

You can ask to access, correct or delete your information, including a demo recording or transcript, or raise a privacy concern by emailing info@ilogixdigital.com. Requests are handled subject to applicable law and legitimate retention requirements.

Cookies and tracking

This website does not use analytics or advertising tracking pixels. The voice demo uses an embedded service to provide the conversation and microphone connection. Essential technical processing may be used to deliver the website. External websites linked here operate under their own policies.

Contact and updates

iLogix Digital, #3, 2nd Floor, C4, Sector 63, Noida, UP 201301, India.
Email: info@ilogixdigital.com.

We may update this policy as our services develop. The date above identifies the latest version.